Destroy My Stuff
FAQ
How the service works, and how to reach us.
What is Destroy My Stuff?
Destroy My Stuff is a customer-facing service of Provenary, Inc. It connects people and businesses with independent providers for document shredding, hard drive destruction, and e-waste. Destroy My Stuff does not perform the destruction.
How does a request work?
Search for a provider, choose a service, and submit a booking request with a schedule. Submitting a request does not collect a card, capture a payment, or mark the job completed.
When is a certificate issued?
A Certificate of Destruction is generated only after a provider marks the job completed. Anyone with the certificate number can open the public verification page for that certificate.
Do you certify providers?
No. Destroy My Stuff does not issue NAID or i-SIGMA certification. A provider may list a credential they submitted. That listing is not a certification from this website.
How do cancellations and refunds work?
Cancel a pending or confirmed request from My bookings, or email support@destroymystuff.com. No payment is collected when a request is submitted, so that cancellation does not refund a charge. Refund and dispute steps are on the refunds page.
How do I reach customer service?
Email support@destroymystuff.com. This address is monitored.